{"id":2360,"date":"2021-07-01T14:33:52","date_gmt":"2021-07-01T14:33:52","guid":{"rendered":"https:\/\/derledererhof.de\/agb\/"},"modified":"2026-01-05T10:43:15","modified_gmt":"2026-01-05T10:43:15","slug":"agb","status":"publish","type":"page","link":"https:\/\/derledererhof.de\/en\/agb\/","title":{"rendered":"TERMS AND CONDITIONS"},"content":{"rendered":"\n

GENERAL TERMS AND CONDITIONS FOR THE HOTEL ACCOMMODATION CONTRACT<\/strong><\/h2>\n\n\n\n

1 Scope of Application<\/strong><\/p>\n\n\n\n

1.1 These General Terms and Conditions shall apply to contracts for the rental of hotel rooms and for accommodation, as well as all other services and deliveries of the hotel rendered to the customer.<\/p>\n\n\n\n

1.2 The subletting or reletting of the rooms provided as well as their use for other than lodging accommodation purposes shall require the prior written consent of the hotel.<\/p>\n\n\n\n

1.3 These General Terms and Conditions shall apply exclusively. Any conflicting, deviating or supplementary terms and conditions of the customer, unless the hotel has expressly agreed to their validity in writing. These General Terms and Conditions shall also apply even if the hotel, with knowledge of the customer’s terms and conditions, provides the services to the customer without services to the customer without reservation.<\/p>\n\n\n\n

2 Conclusion of Contract<\/strong><\/p>\n\n\n\n

2.1 The contract shall be concluded by the hotel’s acceptance of the customer’s application. The hotel shall be free to confirm the room reservation in writing.<\/p>\n\n\n\n

2.2 If a third party makes the booking on behalf of the customer, that party shall be liable to the hotel as the orderer together with the customer as joint and several debtors.<\/p>\n\n\n\n

3 Services, prices, payment, set-off<\/strong><\/p>\n\n\n\n

3.1 The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services.<\/p>\n\n\n\n

3.2 The customer is obliged to pay the prices applicable or agreed for the provision of the rooms and other services used by him. The hotel’s prices are applicable or agreed for the provision of the room and the other services used by the customer. This also applies to services and expenses of the hotel to third parties arranged by the customer.<\/p>\n\n\n\n

3.3 The hotel may withhold its consent to any subsequent reduction requested by the customer in the number of rooms booked, the hotel’s services or the customer’s length of stay at the customer’s request. A change agreement must be in writing.<\/p>\n\n\n\n

3.4 The agreed prices include the respective statutory value added tax. Not included in the price are local taxes that are owed by the guest according to the respective municipal law, such as cultural promotion levies or visitor’s tax. In the event of a change in the statutory value added tax or the introduction, amendment or abolition of local taxes on the contractual services after conclusion of the contract, the prices shall be adjusted accordingly. In the case of contracts with consumers, this only if the period between conclusion and performance of the contract exceeds four months.<\/p>\n\n\n\n

3.5 Unless other terms of payment have been expressly agreed, the hotel’s invoices shall be payable immediately upon receipt of the invoice.<\/p>\n\n\n\n

are due for payment immediately upon receipt of the invoice without any deductions. The hotel shall be entitled to call in accrued claims at any time and to demand immediate payment. In the event of default of payment, the hotel shall be entitled to charge interest on arrears in the amount of 10% above the 5% above the base interest rate for consumers. The hotel reserves the right to prove higher damage.<\/p>\n\n\n\n

3.6 In justified cases (e.g. payment arrears on the part of the customer or extension of the scope of the contract), the hotel is payment in advance or an increased security deposit in the amount of the expected accommodation costs. Furthermore, the hotel is entitled to demand a reasonable advance payment or a security deposit from the customer at the beginning and during or security deposit from the customer at the beginning of and during the stay, insofar as such has not already been provided in accordance with the above provisions.<\/p>\n\n\n\n

3.7 The customer may only set off or reduce a claim of the hotel with an undisputed or legally binding claim of the hotel only with an undisputed or legally binding claim.<\/p>\n\n\n\n

3.8 No foreign currencies are accepted for payment of the services used.<\/p>\n\n\n\n

4 Room provision, room handover and room return<\/strong><\/p>\n\n\n\n

4.1 The customer shall not acquire any claim to the provision of specific rooms unless this has been expressly agreed in writing.<\/p>\n\n\n\n

4.2 Booked rooms are available to the customer from 3:00 p.m. on the day of arrival. The customer has no claim to earlier availability.<\/p>\n\n\n\n

4.3 On the agreed day of departure, the rooms must be vacated and made available to the hotel by 11:00 a.m. at the latest. Thereafter, the hotel may charge 50 % of the agreed room rate for additional use of the room until until 6:00 p.m., and 100 % from 6:00 p.m. onwards.<\/p>\n\n\n\n

The hotel reserves the right to assert further claims for damages.<\/p>\n\n\n\n

5 Non-utilisation of the services of the hotel, withdrawal by the customer (cancellation, no<\/strong><\/p>\n\n\n\n

show)<\/strong><\/p>\n\n\n\n

5.1 Cancellation of the accommodation contract by the customer requires the prior written consent of the hotel. Without the hotel’s consent, the customer shall be obligated to pay 90% of the contractually agreed price for overnight accommodation without breakfast.<\/p>\n\n\n\n

The customer is at liberty to prove that the above-mentioned claim did not arise or did not arise in the the amount claimed.<\/p>\n\n\n\n

5.2 Insofar as the hotel and the customer have agreed on a date for withdrawal from the contract without contract, the customer may withdraw from the contract up to that date without triggering any payment claims for damages on the part of the hotel. The customer’s right to withdraw from the contract shall expire if he does not the customer does not exercise his right of withdrawal vis-\u00e0-vis the hotel by the agreed date.<\/p>\n\n\n\n

The following cancellation regulations apply:<\/p>\n\n\n\n

up to 15 days before arrival: free of charge<\/p>\n\n\n\n

in the 14 days prior to arrival: 80%.<\/p>\n\n\n\n

Group bookings (more than 3 rooms) underly separate cancellation regulations.<\/p>\n\n\n\n

5.3 If a right of cancellation has not been agreed or has already expired, if there is also no statutory right of cancellation or termination and if the hotel does not agree to a cancellation of the contract, the hotel shall retain the claim to the agreed remuneration despite non-utilisation of the service. If and insofar as the customer does not make use of the rooms ordered, the hotel shall credit the proceeds from renting the rooms to other parties as well as any expenses saved. The expenses saved shall be calculated at 10% of the room rate\/night (excluding breakfast). The customer shall be entitled to prove a higher percentage for the calculation of the saved expenses.<\/p>\n\n\n\n

5.4 Services provided by third parties or special services (e.g. cakes, flowers, etc.) which become useless as a result of the cancellation shall be paid for in full by the customer.<\/p>\n\n\n\n

6 Cancellation by the hotel<\/strong><\/p>\n\n\n\n

6.1 Insofar as a right of the customer to withdraw from the contract free of charge within a certain period of time has been agreed, the hotel shall also be entitled to withdraw from the contract during this period if there are requests from other customers for the contractually booked rooms.<\/p>\n\n\n\n

6.2 If an advance payment agreed or demanded on the basis of these General Terms and Conditions is not made in due time, the hotel shall also be entitled to withdraw from the contract.<\/p>\n\n\n\n

In addition, the hotel may assert claims for damages against the customer.<\/p>\n\n\n\n

6.3 The hotel shall be entitled to withdraw from the contract with immediate effect in the event of, for example of<\/p>\n\n\n\n